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Zero harm mindset delivery

Working towards a zero-harm mindset

Published: 25 Jul 2024

Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.

CQI Annual Report 2023

Published: 24 Jul 2024

View our 2023 Annual Report below - You can download or print a copy by clicking on the icons below it. 

Audit to boost organisational capabilities

Enhancing the role of auditing to boost organisational capability

Published: 22 Jul 2024

How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.

High Angle View Of People forming and arrow on the street

Delivering quality through authentic, effective and brave leadership

Published:

Successful leadership fosters clarity and engagement, ensuring organisations consistently deliver exceptional quality outcomes. Barry Dore, a teacher, mentor, and author in leadership and communications, explores the importance of creating an inclusive and positive culture.

Massimo Narna, Product Assurance, European Space Agency

The sky is the limit

Published: 15 Jul 2024

As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.

Group of women having a business meeting

Changing minds

Published: 8 Jul 2024

How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.