World Quality Week 2024 Resources
Welcome to our resources page for World Quality Week 2024.
We have compiled a range of materials focused on this year's theme: "Quality: from compliance to performance." Discover and utilise our diverse range of tools and guides to elevate your quality practices and gain a competitive edge.
WQW resources
Downloadable resources
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Quality World Online (members only articles)
CQI articles and blogs
- Delivering quality through authentic, effective, and brave leadership
- Driving the future of quality through research and learning
- From compliance to performance through quality culture
- Insight into companies – culture is what's left
- AI automation driving digital acceleration in testing
- Changing minds
- Sea change in aerospace and defence certification process
- Leveraging GenAI for quality engineering
- The sky is the limit
- Enhancing the role of auditing to boost organisational capability
Extra resources
- American Society for Quality (ASQ)
- Harvard Business Review
- Toyota Production System (TPS)
- Intel’s Continuous Improvement in Manufacturing
- Case Study: How medical technology firm Lifescan used audit to improve compliance and performance
- Lean Enterprise Institute
- LRQA: Supply chain ESG global risk outlook 2024
- Six Sigma Daily
- LRQA: Five reasons why your supply chain may be compromising product integrity
- Quality Management Journal
- Gartner
- LRQA Podcast: The Era of Assurance 4.0: Assuring Assets and Management Systems
- LRQA: Your Guide to Corporate ESG Reporting
- LRQA Podcast: ISO and Climate Change: Why Are Many of the Familiar ISO Management System Standards Being Amended, and What Does This Mean for Standards Users?
Webinars
- Webinar: "Taking a Lean Approach to Operational Performance"
- Webinar: "Augmented Intelligence Inside a Culture of Compliance"
- Webinar: "Risks Associated with the Quality System - ISO 9001 - 2015"
- Webinar: "The Fundamentals of Risk Management - An Exploration of ISO 31000:201
- Webinar: "IQA 2023 Case study: Bachy Soletanche, winner of the Sustainability Impact award"
- Webinar: "Three pillars of sustainability — How do they link to the quality profession?"
- Webinar: "IQA 2023 Case study: Tilbury Douglas, finalist of the Digital Innovation award"
- Webinar: "Embedding Quality: Fostering Shared Learning and Innovation"
- Webinar: "The Profession Map | How to navigate Improvement competence area"
Books
- The Quality Toolbox by Nancy R. Tague
- Out of the Crisis by W. Edwards Deming
- The Lean Six Sigma Pocket Toolbook by Michael L. George, David Rowlands, and Mark Price
- Total Quality Management and Operational Excellence: Text with Cases by John S. Oakland
- The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer by Jeffrey Liker
- Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink
- The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt and Jeff Cox
- Lean Thinking: Banish Waste and Create Wealth in Your Corporation by James P. Womack and Daniel T. Jones
- Quality Is Free: The Art of Making Quality Certain by Philip B. Crosby
Please note that CQI does not endorse any of the books listed above; we are simply providing recommendations.
