Our Journey to the Deming Prize
Indus Towers, the world's largest telecom tower company, was honored as the 229th recipient of the prestigious Deming Prize in 2018. Join the Deming SIG with speaker Uday Mahajan, who led the organisation through an eight-year journey to achieve this milestone, will share insights and highlights from their path to success.
Our Journey to the Deming Prize
Uday will touch upon various aspects of the journey starting with why they chose the TQM adoption journey for the Deming Prize journey and what were the business challenges that drove them in that direction. The challenges they faced as they went about driving initiatives, applying TQM concepts across the organization, and how they were overcome. What were the business problems that were addressed and how they went about preparing for the assessments. He will also share his experiences of working with JUSE and the Sensei’s from Japan and the TQM experts from India, and finally the build up to the examination and snippets from days when the examiners came visiting on the 5th, 6th and 7th of September 2018
Speaker: Uday Mahajan, Business Transformation, Change Management, Program Director
An INSEAD alumnus, a GE certified Master Black Belt and Lean Master Trainer, TQM certified from JUSE Japan, certified EFQM assessor and certified Scrum Master, specializing in Business Transformation, ESG & Operations with Strong People Management skills, with over 29 years of rich experience in managing large teams across the Globe in a variety of industries viz. BPO, Healthcare, IT services, Telecom Infrastructure & Marine. Successfully led the Deming Prize journey for Indus Towers
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