Search
Search our content by date or relevance.
![](/sites/default/files/styles/block_listing_mobile/public/img_0118.jpg?itok=3EbKOvz1)
Meet the Fellow
John Addey, former Quality Manager at BAE Systems, talks about what being a Fellow of the CQI means to him and encourages young quality professionals to build and diversify their experience
![](/sites/default/files/styles/block_listing_mobile/public/dsc_2796_copy.jpg?itok=w7Mgeuc6)
How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries. In 2003, they introduced unique activities called PIM (Performance Innovation Management). Including PIM, they have established effective systems for motivating of its members, from top management to general employees, to be engaged in improvement. PIM activities are carried out not just at the head office in Tokyo, but also in the nanufacturing plants in Japan and in their local offices around the globe. Among these activities, the PIM matches are an entirely unique approach.
![](/sites/default/files/styles/block_listing_mobile/public/images/edited_print_file_004.jpg?itok=wfPQYE-8)
5 minutes with… Andrew Clark
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
![](/sites/default/files/styles/block_listing_mobile/public/sam-truong-dan-627874-unsplash.jpg?h=142adef5&itok=tG-9NdH_)
Customer loyalty and the role of the quality professional
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
![](/sites/default/files/styles/block_listing_mobile/public/bsi_logo_rgb_jpg_1.jpg?h=cd52e360&itok=HwyUWSqs)
BS 9009 – 2019 open for consultation
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
![](/sites/default/files/styles/block_listing_mobile/public/images/istock-875674218.jpg?itok=bWXMRjMh)
Human factors in manufacturing – Part 2
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation
![](/sites/default/files/styles/block_listing_mobile/public/franki-chamaki-682112-unsplash.jpg?h=26579baf&itok=XiIlBrH7)
Artificial Intelligence: A powerful tool for quality professionals
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.
![](/sites/default/files/styles/block_listing_mobile/public/shane-aldendorff-587930-unsplash.jpg?h=7317013d&itok=GQFJnkzo)
Learning from Sherlock Holmes
Jo Dowdall, Author at Catalyst Consulting, explores what Lean Six Sigma practitioners can learn from Sherlock Holmes.
![](/sites/default/files/styles/block_listing_mobile/public/images/improvement.jpg?itok=S8prfDc1)
Sustaining stakeholder buy-in – Part 1
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies
![](/sites/default/files/styles/block_listing_mobile/public/20180918_140530_1_0.jpg?h=d2e0c56a&itok=EDOOKrfU)
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.