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Myth or reality? Lean Six Sigma in public sector organisations
Jiju Antony and Bryan Rodgers explore the relationship between public sector organisations and Lean Six Sigma, arguing that as an excellence methodology it can create more efficient and effective processes.
Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.
The changing face of excellence
As David Teale stands down as CEO of North of England Excellence, he shares his knowledge of excellent organisations and the opportunities in the north.
How Jake Dyson rewrote the rules of innovation
The inventor reveals five ways quality professionals can drive innovation.
Salary survey reveals how much more IRCA auditors earn
It's official: management system auditors who are members of IRCA earn, on average, considerably more than those who aren't.