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Drivers of change and futures thinking tools
Huw Williams, Principal at SAMI Consulting, describes the main megatrends that quality professionals should keep in mind, while planning for the future of their organisation.
Improving security for cloud management systems
Richard Green breaks down the history and practicality of ISO/IEC 27017:2015.
The pitfalls of failing to prioritise quality
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.
The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing
In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.
Update: ISO 19011 guidance on auditing management systems
Richard Green explains the fundamental changes to ISO 19011:2011
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Brexit: Quality challenges facing new supply chains
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.
The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.