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Psychology in quality
David Straker, CQP, MCQI, shares his personal experience in linking psychology with the quality profession (PinQ).
Good Governance report calls for actions, not words
CQI and IoD value operational governance as a cornerstone in measuring the success of boards
CV: getting it right
Campbell Urquhart describes how to write a quality curriculum vitae (CV) and reveals the most common mistakes he has seen in job applications.
The importance of good governance
Phil Parker, CQP FCQI, explains the advantages of adopting a good governance strategy in your organisation.
The pitfalls of failing to prioritise quality
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.
Ensuring quality for the Thames Tideway Tunnel
In this sponsored feature, Karen Young, head of quality at Tideway, explains how the whole organisation, from managers to clients, is committed to quality and how this affects their most recent project.
The secrets behind a constructive audit experience
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.
The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
ISO 22000:2018 set to impact the global food sector
As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes.
The important change to ISO 9001’s clause on organisational knowledge
IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.