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Deming Management for Quality (part 3): Decisionology - Statistical Process Control done right
In the third part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how to conduct a proper analysis of data to provide evidence of what is happening in an organisation, as a basis for effective decision-making.
How Qualsys embraces the evolution of quality management systems
In this sponsored feature, Kate Armitage, product quality assurance manager at Qualsys, shares how the company helps businesses adapt to new challenges in the quality profession. Qualsys is a proud sponsor of the CQI’s International Quality Awards.
The risk detectors
David Finney says that auditors need to embrace risk-based thinking.
Seminar video: ISO 9001:2015 in a nutshell
The release of ISO 9001:2015 was one of the most highly anticipated events of the year. Its launch in late September raised many challenges for quality and auditing professionals, with questions about what the changes would mean in practice as well as theory.