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Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
Exploring hidden dimensions: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
World Quality Week 2024
Celebrate #WorldQualityWeek with us and discover how embracing quality management principles drives innovation and success.
Theme: Quality: from compliance to performance
Mastering quality systems
As part of a series of articles on different quality qualifications, Steve Wilson, a Software Quality Assurance Engineer at Microchip Technology in Germany, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
JUSE and CQI sign collaboration agreement
The Union of Japanese Scientists and Engineers (JUSE) and the Chartered Quality Institute (CQI) sign a Memorandum of Understanding (MOU).
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.