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George Nyambuya

Upholding the ethics of auditing

Published: 13 Dec 2024

What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

Quality Careers Week

The process approach to audit – a unicorn?

Published: 6 Dec 2024

A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

Ticking a clipboard list

I hear this a lot when auditing...

Published: 25 Apr 2024

How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.

Clipboard and checklist

Nonconformity – not the end of the world?

Published: 6 Feb 2024

When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why

Elina Hajiyeva PCQI

A quality education

Published: 29 Jan 2024

Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.

Asking questions

The art of asking the right question

Published: 25 Jan 2024

In the search for answers, we don’t often stop to think whether we are asking the right questions, but for anyone working in auditing, this key skill should not be underestimated.

Agata Kucharczyk

Overcoming Six Sigma scepticism

Published: 20 Dec 2023

Compliance auditor Agata Kucharczyk outlines the significant benefits of employing Six Sigma methodologies, as well as ISO standards, to improve the quality of an organisation’s output.